Terms and Conditions of sale


TERMS & CONDITIONS OF SALE



Last updated: July 28, 2025


Welcome to SKYPRO – the ultimate way to capture life in stunning POV 4K. These Terms & Conditions apply to all purchases made on https://sky-pro.store.


The site is operated by VEEVA, a registered sole proprietorship (RCS Marseille #944 233 790), headquartered at 45 chemin de l’Américaine, 13015 Marseille, France.

Contact email: contact@skyprocamera.com





1. PURPOSE



These Terms outline the agreement between VEEVA (SKYPRO) and you, the customer – covering your order, payment, delivery, and use of our products and services.





2. PRODUCTS



Our products are brand new, premium-quality electronic devices, designed for creators who want top performance with zero bulk.


We aim to describe each item as accurately as possible. If any description error occurs, SKYPRO cannot be held liable.


Any free gifts are offered while stocks last. No substitutions or compensation will be provided in case of unavailability.





3. PRICING



All prices are shown in Euros (€), VAT included.

Prices may change at any time, but your order will always be charged at the rate shown when you placed it.





4. ORDERS



By placing an order, you fully agree to these Terms.

Once your order is confirmed, you’ll receive a confirmation email with all details.





5. PAYMENT METHODS



We accept:


  • Visa / Mastercard
  • PayPal
  • Bancontact
  • Apple Pay



Payments are processed securely via our Shopify platform – your details are always safe.





6. SHIPPING & DELIVERY



  • Delivery area: Europe
  • Estimated delivery time: 6–10 business days
  • Carrier: La Poste
  • Shipping fees: FREE



If an item is out of stock, please allow up to 7 extra days for production before dispatch.





7. RETURNS & WITHDRAWAL



You have 14 days from receipt to return your product without providing a reason.


To qualify for a refund:


  • Product must be unused, in its original unopened packaging
  • SD card must be unused
  • Return address will be provided by email



Return shipping is at your cost. Refunds may be reduced if the product is incomplete or shows signs of use.





8. WARRANTY



All products include a 2-year warranty against manufacturing defects.

If defective, we will offer a repair, replacement, or refund after inspection.





9. LIABILITY



We cannot be held responsible for non-performance due to force majeure, postal disruptions, or transport strikes.





10. CUSTOMER SUPPORT



We’re here for you 7 days a week – email us at:

📧 contact@skyprocamera.com





11. INTELLECTUAL PROPERTY



All SKYPRO website content is the exclusive property of VEEVA. Any reproduction or use without written permission is prohibited.





12. GOVERNING LAW



These Terms are governed by French law. In case of a dispute, we’ll try to resolve it amicably. If not, the French courts will have exclusive jurisdiction.





LEGAL NOTICE



Company: VEEVA

Address: 45 chemin de l’Américaine, 13015 Marseille, France

SIRET Number: 944 233 790 00018

Email: contact@skyprocamera.com

Hosting provider: Shopify Inc., 150 Elgin Street, Suite 800, Ottawa, ON K2P 1L4, Canada





PRIVACY POLICY



We respect your privacy. Your personal data is collected only to process your order (name, address, email, etc.) and is never sold to third parties.


You can access, modify, or delete your data anytime by emailing: contact@skyprocamera.com